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COMPUTER BUDDIES TECHNICAL MANAGER
Tips for
Successful Implementation of the Program
The COMPUTER BUDDIES TECHNICAL MANAGER, often a
volunteer, is responsible for the implementation of technical assistance
for Computer Buddies. More
than one Technical Manager is acceptable if the county can assure good
communication and support and wishes to organize their program in this
way. The following tips are
included to help guide the Technical Manager in assisting to implement the
program:
·
Work closely with the COMPUTER BUDDIES COORDINATOR to provide technical
training and orientation of Computer Buddies. This
training can be coordinated with Nexuskids or provided on-site utilizing
Nexuskids’ training videos and material.
Ongoing training and support of Computer Buddies is essential.
·
Supervise the installation of computers and software as needed.
Be sure that a complete inventory of equipment is
kept current and copies forwarded to DSS and Nexuskids.
·
Supervise the selection and installation of appropriate educational
software. As
Nexuskids continually updates software for the children, it is imperative
that the COMPUTER BUDDIES TECHNICAL MANAGER interfaces with Nexuskids and
the foster parents to maintain up-to-date, effective software.
·
Develop a system whereby technical assistance can be provided as needed
and appropriate. The system should include
a method of receiving and recording requests, acknowledging requests, and
responding to requests for assistance in a timely manner.
·
Maintain contact with DSS, foster parents and Nexuskids as scheduled and
appropriate to understand needs and interests. By
working as a team, our combined efforts will decrease the level of work
for all parties.
·
Provide ongoing assistance and continuous encouragement necessary for
the effective implementation of Computer Buddies. Appropriate recognition of the foster children, Computer
Buddies volunteers, and foster parents is essential.
·
Assist in the receipt and analysis of the Computer Buddies Monthly
Status Reports as determined in conjunction with the Computer Buddies Coordinator.
·
Assist the COMPUTER
BUDDIES COORDINATOR in planning the pickup and secure, temporary storage
of computers.
The storage area does not need air conditioning, but it must be dry
to avoid damage to the computers.
·
Contact the Nexuskids
Statewide Computer Buddies Technical Manger
for information and assistance on equipment, repair, or software problems
that cannot be resolved locally.
·
Become familiar with the
technical assistance available on the website designed for Computer
Buddies: www.help-net.com/computer
buddies. This
website has the most up-to-date software and help guide available, and has
been designed specifically to help the Computer Buddies Technical Managers
and local Computer Buddies.
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